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Most orders ship in 2 - 3 business days, let us know if you need your order expedited.

Back Orders
While we strive to keep everything in stock, it is not always possible. If there are any items on your order that can't be shipped within 4 business days, We will call or e-mail you with the expected ship date. Delivery time will vary depending on your location.

Checking Your Order Status
You can check the status of your order at any time. Make sure you write down or print a copy of your order confirmation number that appears at the end of your order. To check on the status of the order, just click on Order Tracking which is located at the upper left corner of every page. Enter your order number for the shipment and follow the simple instructions. If you are unable to locate your tracking number, simply call our toll free number 877-843-0770 between the hours of 8 A.M. through 6 P.M. Eastern Standard Time, Monday through Saturday.

Shipping Weight

Please note - shipping prices are based on the dimension of the package, along with the weight. New shipping regulations require dimensional weight which results in some of our weights listing higher than the actual weight of the product.
 
Canceling orders that have been processed



Cancelation Policy


Due to the increase in charges and bank fees to us from the credit card companies that process transactions entered through our on-line store, there is a $2.00 charge for any transaction that is canceled after the order has been processed. We will refund your charge upon written notification by email, or from a telephone call to our customer service, as long as the item(s) ordered have not been shipped. Once the order has shipped, the customer is responsible for all shipping charges as well as a re-stocking charge of 10% of any item returned with the exception of damaged goods or incorrect merchandise.


 


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